Store terms of use and conditions

Terms of Use and Conditions, Copyrights, Trademarks and Legal Attributions

Welcome to the VetImmune® Online store ( Please read these Terms of Use carefully before accessing or using this website. By accessing or using this website, you acknowledge that you have read, understood and agreed to this Terms of Use Agreement (this “Agreement”). If you do not agree to this Agreement, you may not access or use this website. You also acknowledge and agree that:

We may modify this Agreement at any time, in our sole discretion;
That all modifications to this Agreement will be effective immediately upon our posting of the modifications on this website; and
Unless we specifically provide otherwise, this Agreement only applies to this website and our online activities and does not apply to any of our offline activities.

Use of this website:

The content provided on this website is for information only. You acknowledge and agree that this website is intended for general consumer information purposes only.
If you are a registered user of a this website, your user ID and password will give you access to your account information . You are responsible for maintaining the confidentiality of your password, and you are solely responsible for all information and/or instructions that you transmit through this website using your user ID and password.

Limitation of Liability:

You acknowledge and agree that in no event will we and/or our subsidiaries, affiliates, licensors and/or suppliers be liable for any direct, indirect, incidental, consequential, special, exemplary, punitive or other damages relating to the use, misuse or inability to use this website (whether based on contract, tort, negligence, strict liability or otherwise, and even if we and/or our subsidiaries, affiliates, licensors and/or suppliers have been advised of a possibility of damages); and that if you are dissatisfied with, or claim any damages relating to, any portion of this website or this Agreement, your sole and exclusive remedy is to discontinue using this website.

Content; No Warranties

VetImmune® will use reasonable efforts to include accurate and up-to-date information on this website but makes no warranties or representations of any kind as to its accuracy, currency or completeness. You agree that access to and use of this website and the content thereof is at your own risk. VetImmune® disclaims all warranties, express or implied, including warranties of merchantability or fitness for a particular purpose.


You agree to indemnify, defend and hold harmless VetImmune®, its officers, directors, employees, agents, suppliers and third party partners from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation by you of this Agreement.


Our Commitment To Your Privacy

Your privacy is important to us. To better protect your privacy, the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.

What Information Is Collected:

As part of the registration process, the following information is collected from registrants: Name, address, phone, email address, treating veterinarian name, pet name, and other relevant information. This information is kept confidential.
As part of the purchase process, the following information is collected from qualified buyers: Name, Shipping/Billing Address, Email address, Phone number, Credit/Debit Card Information.

How That Information Is Used:

The information is used to process the order and receive payment. Customer information is stored in our database for analytical purposes as well as for easy access for repeat customers. Credit card numbers are notstored in our database.

Our Commitment To The Security of Your Data.

For the security of our customers, we do not store any credit card information on our servers. All information entered at the checkout stage is via a secured and encrypted link (We currently use Paypal Payment Gateway). This protects vital data from hackers. Furthermore, we do not sell nor share any customer information to/with any other company or individual.

Pricing/Payment Options:

At VetImmune®, we strive to offer you the best price possible. As such, our internet price is for internet orders only. Pricing for offline ordering (phone, email, fax) may vary from our internet price.

We accept Visa, Mastercard, American Express and Discover, and Paypal. For security reasons, all orders have to be shipped to the same address as the billing address of the credit card being used.

Sales Tax

VetImmune® collects sales tax in TN where we have physical presence.  VetImmune®does not benefit from the collection of sales taxes and we remit all taxes collected directly to the appropriate tax authority.

Third-Party Websites and Links

This website may contain links or references to other websites maintained by third parties over whom VetImmune® has no control. Such links are provided merely as a convenience. Similarly, this website may be accessed from third-party links over which VetImmune® has no control. VetImmune® makes no warranties or representations of any kind as to the accuracy, currency, or completeness of any information contained in such websites and shall have no liability for any damages or injuries of any kind arising from such content or information. The inclusion of any third-party link does not imply an endorsement or recommendation by VetImmune®.

Third-Party Web Beacons: We use third-party web beacons from Google  to help analyze where visitors go and what they do while visiting our website.

Medical Information

This website may contain general information relating to various medical conditions and their treatment. Such information is provided for informational purposes only and is not meant to be a substitute for advice provided by a veterinarian or other qualified healthcare professional.

Prescription Information

We require a filled order form or a prescription from your treating veterinarian for Polyprenyl Immunostimulant™.  If you need Polyprenyl Immunostimulant™ urgently and cannot get the signed order form or prescription from your veterinarian immediately, you may still proceed with your order. How prescription orders work is described in the Prescription tab on every Polyprenyl Immunostimulant™ product page, with links to appropriate forms. You are required to agree to our prescription order terms  and provide us with the required information in order to add Polyprenyl Immunostimulant™ to your cart.

Non-Confidential Information

Subject to any applicable terms and conditions set forth in our Privacy Policy, any communication or other material that you send to us through the Internet or post on a VetImmune® website by electronic mail or otherwise, such as any questions, comments, suggestions or the like, is and will be deemed to be non-confidential and VetImmune® shall have no obligation of any kind with respect to such information. VetImmune® shall be free to use any ideas, concepts, know-how or techniques contained in such communication for any purpose whatsoever, including but not limited to, developing, manufacturing and marketing products.
You agree that by submitting information:

You will only submit content that complies with applicable law, and will not submit content that is abusive, defamatory, obscene, infringing, threatening, repetitive, or otherwise inappropriate, or that contains any viruses or other software that may adversely affect the operation of another’s computer;
You understand and agree that such content that is submitted to our website will be deemed non-confidential; and
You grant to VetImmune®. the irrevocable right to use, copy, modify, publish, perform, transmit and display such content via any media in accordance with this Agreement, and waive any rights you may have in such content. Subject to all applicable federal laws, VetImmune®. shall be free to use such content, including any ideas, concepts, know-how, or techniques contained in such content, for any reason whatsoever.


All product names appearing on this website, whether or not appearing in large print or with the trademark symbol, are trademarks of VetImmune®, its affiliates, related companies or its licensors or joint venture partners, unless otherwise noted. The use or misuse of these trademarks or any other materials, except as permitted herein, is expressly prohibited and may be in violation of copyright law, trademark law, the law of slander and libel, the law of privacy and publicity, and communications regulations and statutes. Please be advised that unauthorized use of any trademark may be a violation of federal and state trademark laws and that VetImmune® actively and aggressively enforces its intellectual property rights to the fullest extent of the law.


The entire contents of this website are subject to copyright protection. The contents of VetImmune® websites may not be copied other than for non-commercial individual reference with all copyright or other proprietary notices retained, and thereafter may not be recopied, reproduced or otherwise redistributed. Except as expressly provided above, you may not otherwise copy, display, download, distribute, modify, reproduce, republish or retransmit any information, text or documents contained in this website or any portion thereof in any electronic medium or in hard copy, or create any derivative work based on such images, text or documents, without the express, written consent of VetImmune®. Nothing contained herein shall be construed as conferring by implication, estoppel or otherwise any license or right under any patent or trademark of VetImmune® or any third party.

Void Where Prohibited

This website and its contents are intended to comply with the laws and regulations in the U.S. Although the information on this website is accessible to users outside of the U.S., the information pertaining to VetImmune® products is intended for use only by residents of the U.S. Other countries may have laws, regulatory requirements and medical practices that differ from those in the U.S. This website may link to other websites produced by VetImmune®’s various operating divisions and subsidiaries, some of which may be located outside the U.S. Those sites may have information that is appropriate only to that particular originating country. VetImmune® reserves the right to limit provision of its products or services to any person, geographic region or jurisdiction and/or to limit the quantities or any products or services we provide. Any offer for any product or service made on this website is void where prohibited.


This Agreement and your use of this website are governed by the laws of the State of Tennessee without regard to its conflict of laws principles. All claims, legal proceedings or litigation arising in connection with this Agreement and your use of this website will be brought solely in the federal or state courts located in Knoxville, TN, and you consent to the jurisdiction of and venue in such courts and waive any objection as to inconvenient forum. If any provision of this Agreement is held to be unlawful, void or unenforceable, then such provision shall be severable without affecting the enforceability of all remaining provisions. VetImmune® reserves the right to alter or delete materials from this website at any time at its discretion.